The Full Suite.
Four managed AI products for enterprise operations. One self-serve platform for businesses that want to build their own.
Full-service AI for enterprise operations.
We build it, run it, and optimize it. Your team picks up the outcomes.
First Reception
Professional AI receptionist. 24/7, on-brand, never misses a call.
- Answers inbound calls
- Books appointments with SMS confirmation
- Handles FAQs without a human
First Answer
Complex inbound AI for high-volume operations.
- Reservations, orders, support, payments
- Deep CRM and system integration
- White-glove implementation included
First Activate
Outbound AI that drives real engagement.
- Player re-engagement and booking recovery
- Voice, SMS, and email delivery
- Campaign strategy and management included
Web Chat
AI-powered web chat. Managed by FirstPoint.
- Converts visitors into inquiries 24/7
- AI-powered with human oversight
- Fully configured and maintained for you
Human Bolt-On
Real agents. Real backup. When it matters.
- Trained contact centre agents on standby
- Seamless handover with full call context
- Available as add-on to any Elite product
FirstPoint CRM
Your AI deployment. Fully visible.
- Contacts, conversations, and dashboards included
- Connected to every FirstPoint product automatically
- Full platform available on request
Some calls need a human. We have those too.
Human Bolt-On puts a real, trained contact centre team behind your AI deployment, available for seamless escalation across all Elite products.
Enterprise AI. SMB Pricing. Your Build.
First Essentials gives you the same AI infrastructure that powers our enterprise products, at a price point built for SMB operators. Choose your AI model, choose your voice, connect your tools, and go live.
- Choose from Claude, ChatGPT, or Gemini
- ElevenLabs, PlayHT, or OpenAI voices
- Webhook integrations: Zapier, Make, n8n